Warranty Availability & Terms

Why is there a discrepancy in the length of warranty coverage from one manufacturer to the next?

Many Manufacturers offer their own independent limited warranties and the length of coverage is up to them.

Can I get a warranty for my Certi-label® cedar shakes or shingles?
Homeowners can obtain a Manufacturer's Lifetime Limited Warranty, administered by the CSSB on behalf of its manufacturing members when their Certi-label® products are installed by a CSSB "Member Contractor/Installer". Consult Manufacturer's Lifetime Limited Warranty for details and product types. If you are having a pressure impregnated treated product installed, ensure that you also contact the treatment company to obtain their limited treatment warranty for the treatment.

Does the warranty cover sidewall products?

Yes, the Manufacturer's Lifetime Limited Warranty administered by the CSSB covers Certi-label® exterior sidewall products (Consult Manufacturer's Lifetime Limited Warranty for details and product types) when applied by a CSSB "Member Contractor/Installer". If you are having a pressure impregnated treated product installed, ensure that you also contact the treatment company to obtain their limited warranty for the treatment.

How do I obtain a workmanship guarantee?
Ask your Member Contractor/Installer. All CSSB Member Contractor/Installers take full responsibility for their workmanship and ensuring products are installed to all applicable standards.